EMC Chat: Streamline Information Exchange on the Shop Floor

Direct Communication and Coordination Between Machine Operators, Supervisors, and Maintenance Teams

Long walking distances, noisy factory environments, or unanswered emails slow down decision-making on the shop floor. The EMC Chat module brings direct, context-aware communication to every terminal and mobile device: operators, shift supervisors, maintenance technicians, and quality control specialists exchange real-time messages, photo documentation, or fault notifications – directly linked to the specific production order or machine involved. This drastically cuts response times and ensures complete operational transparency.

Whether coordinating quickly with quality assurance over dimensional deviations on stamping presses in metal forming, or alerting logistics immediately to material shortages on drawing machinery in wire processing: EMC Chat keeps your teams connected across the shop floor without interrupting production workflows.

Save time with predefined messages

After selecting the user group, the employee has the option of selecting a predefined or their own message using the touch keyboard. This simplifies work processes in digital exchange in the long term. Important decisions can be made directly at the machine terminal on the shopfloor.

Communicate quickly and efficiently via EMC Chat

For example, if quality assurance approval is required, this can be sent directly to the terminal via the portal. Or if the fitter wants to ask the foreman about the material batch, he can simply do this via the terminal without leaving his workstation. The same applies to informing the warehouse that new containers are required.

The answer is sent directly to the employee. All users in the group are also informed.